Jeff Wickham

I’m based in Maryland and have spent the past twelve years at 4myBenefits, a benefits administration company. I built the software at the center of the business, led its engineering teams, and ran its ACA compliance and reporting operation.

Working on both the technology and operations sides of a company has shown me how closely the two are connected. It’s one thing to build a system that works. It’s another to make sure it works reliably, day after day, for the people who depend on it. Much of my work has been about closing that gap, and I’ve found the most interesting problems are the ones where people, process, and technology meet.

I have an MBA in finance, and I’ve always been as curious about the economics of a business as the technology behind it. I’m particularly interested in how established companies grow, what holds them back, and what becomes possible when they operate better. If you own, invest in, or run a business like that, I’d enjoy talking.